Welcome!
We’re here for you.

How can we help?

We’re always eager to help you out with any questions you have. To make things easier for you, why not take a look at our FAQ? You’ll find lots of useful tips and suggestions there.

FAQs

Need help managing your subscription?

We’re here to make it simple. If you’re looking to update, cancel, or understand your subscription better, our FAQs have step-by-step guidance and answers to common questions. You can also visit your Subscription Management page to make changes anytime.

Wondering where your order is?

You can easily check your order status by visiting your Account Orders Page. Most digital products are delivered instantly via email, but if you’re still unsure, our FAQs are a great place to start—or feel free to reach out, and we’ll be happy to assist.

First time logging in?

To access your programs or order history, simply click the Account Login link at the top of this page. Use the email you signed up with to log in. If you’re having trouble, try the Forgot Password option.

Returns & Refunds

We offer a 60-day money-back guarantee on your first supplement order. For full details, including what’s covered and how to request a refund, please visit our Returns & Refunds Policy.

Got Questions?

How You Can
Reach Us

When you reach out to our Customer Support Team by email, you will reach a real person. And that one person will promptly answer any questions or concerns you may have.

Support Hours | Mon-Fri, 9am-7pm ACST 
Email | support@kidneycoach.com