LAST UPDATE ON June 30, 2024
Returns
We want you to feel confident trying our KYGENESIS® kidney health supplements — that’s why we offer a 60-day money-back guarantee on your first order.
How It Works:
- If you’re not satisfied for any reason, simply contact us within 60 days of your purchase.
- We’ll refund the cost of one bottle per product, even if it’s completely used.
- No need to return the product – it’s yours to keep.
Please Note:
- This policy applies to first-time customers only.
- Refunds are limited to one bottle per product, per household.
- Refunds do not include shipping costs, duties, or taxes.
- We do not offer refunds on:
- Subscription renewals
- Repeat purchases of the same product
- Bundles or multi-pack orders
- Digital programs once accessed or downloaded
Subscriptions:
To avoid being charged for your next cycle, please cancel or pause your subscription before your renewal date. For instructions, visit our [Subscription FAQ].
Important: We reserve the right to decline refunds if we suspect abuse, fraud, or repeat refund requests beyond the intended guarantee.
To Request a Refund: Please email our team at support@kidneycoach.com with your order number and a brief explanation. We’re happy to help!
